Susan Patton has been my insurance person for the past 5 years, and I am pleased to offer this review.
Susan has helped me navigate a confusing Medicare system, with all the facts needed to make a fully informed decision about what's been right for me. I have changed plans on 3 occasions painlessly, because of her willingness to explain changes in coverage that would impact me, helping me make good choices for best coverage. She offers to go the extra mile to be sure my providers are included in prospective plans, and helps me to understand the extra benefits each plan offers so I can make the best decision.
Susan is not only knowledgeable about Medicare and the insurance industry, but personable and caring. She knows how to combine professionalism with compassion, and takes time to be sure my questions are answered and I am satisfied with information presented. It has been a pleasure getting to know Susan, and her expertise gives me confidence in my choice of Medicare options. I have highly recommend Susan, and have referred several people to her. They are all equally pleased.